Secure, Compliant, and Citizen-Centric Communication
From local agencies to federal programs, government services depend on clear, accessible communication. TransPerfect Connect delivers secure, multilingual contact center solutions that connect citizens to vital services and ensure strict compliance and confidentiality.
Why Agencies Trust Us
Data Security at the Highest Level
Compliant with PCI DSS, HIPAA, and other critical standards.
Proven Disaster Recovery & Continuity
Ensures uninterrupted service during crises or surges in demand.
Scalable Staffing for Seasonal or Emergency Needs
Rapid onboarding to meet fluctuating workloads.
How We Support Government Programs
- Benefit enrollment & eligibility verification
- Public health information & crisis response lines
- Licensing, permits & application assistance
- Voter registration & election helplines
- Fraud reporting & compliance monitoring
Proven Results
98% first-contact resolution in high-volume programs
Trusted by agencies serving millions of citizens annually
Average partnership tenure of 8+ years with government clients
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Engage with our experts to discuss how TransPerfect Connect can transform your communications.
